The Leading Hotels of the World USD 19.28 Promotion Postponed

October 1, 2008 · Filed Under Travel news

Did you try to take advantage of the USD 19.28 promotion that The Leading Hotels of the World did this morning? I had to get up at 4:45am in order to log on at 5am. The result? Nada. The page was overloaded with requests. It was actually overloaded beginning at 2:30am PST. So, I went back to bed. When I got up later I had an email from The Leading Hotels of the World -

Demand for this promotion far surpassed our expectations, and due to the exorbitant amount of traffic to www.lhw.com/1928, we were unable to accommodate travel requests. Nonetheless, we intend on making every effort to honor the offer on a first come, first serve basis, and have devised a plan to enable you to apply for the USD 19.28 rate.

There was a link for a Word doc and instructions to email your preferences to them tomorrow at the same time as today. And requests would be granted on a first-come, first-serve basis. I groaned at the thought of having to get up at the same ungodly hour tomorrow.

Then I got another email from them.

Thank you so much for your continued patience with The Leading Hotels of the World. We are extremely sorry for the inconveniences we have caused and regret to advise you that the USD 19.28 email promotion scheduled for tomorrow October 2nd shall be postponed.

Although our original back-up plan provided a viable solution for the 150,000 people who were registered, it was met with some confusion over submission procedures and timing. In addition, we have become increasingly concerned that a large number of non-registered respondents plan to submit forms which would inundate the system and greatly diminish your chances of securing a USD 19.28 rate.

In view of this, please do not email your form tomorrow. You will most likely receive an error message we have put in place as a safety mechanism.

We are sincerely committed to restoring your faith in our brand and do not want to risk disappointing you again. We are working tirelessly to develop a solution that will be fair for you and all registered participants. We will email you next week with further details.

Hrm. I am guessing that I should probably just kiss that cheapie hotel room good-bye.

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